Owners
Information for lot owners
If you own a lot in a scheme Estate Plaza manages, this page covers the essentials: your levies, how to report maintenance, what the body corporate looks after, and how to reach us. For anything specific to your scheme, call 07 4837 1788 or email bc.nq@century21.com.au.
Your levies
Your levies (owner contributions) fund the body corporate’s administrative fund and sinking fund. Each year the AGM adopts the budgets and sets the levies, usually in proportion to each lot’s contribution schedule lot entitlement. You will receive a written levy notice at least 30 days before each due date, showing the amount, the due date, any discount for paying on time and any penalty for paying late. Payment options are printed on the notice.
If you are having trouble paying, contact us before the due date. Overdue levies can attract penalty interest and recovery action. Read what body corporate levies pay for.
Reporting maintenance
To report a problem with common property, such as gardens, driveways, the pool, shared pipes or the building structure, call or email us with:
- the scheme name and your lot number
- what the problem is and exactly where
- photos, if you can
- your best contact number
Problems inside your own lot are usually yours to fix, although some items inside a lot (such as structural elements or shared pipes) can be the body corporate’s responsibility. Tenants should report issues to their property manager or landlord first.
What the body corporate covers, and what you cover
| Item | Building format plan (most unit blocks) | Standard format plan (many townhouses and duplexes) |
|---|---|---|
| Roof and structure | Body corporate | Owner (building on the lot) |
| External doors and windows | Body corporate, if in a boundary wall to common property | Owner |
| Inside the lot, fixtures and fittings | Owner | Owner |
| Pipes and wiring serving more than one lot | Body corporate | Body corporate |
| Common driveways, gardens, pools | Body corporate | Body corporate |
| Building insurance | Body corporate | Body corporate for buildings sharing a wall; owner for free-standing buildings |
More detail: who pays for maintenance and body corporate insurance explained.
Having your say
Before the end of each financial year you will be invited to submit motions and nominate for the committee. The AGM notice arrives at least 21 days before the meeting, and you can vote in person, by proxy or by voting paper. See the body corporate year.
Selling or buying
Your solicitor or conveyancer can request body corporate records and certificates from us. Email bc.nq@century21.com.au with the scheme name and lot number.
Disagreements
If you have a dispute with another owner or the body corporate, first try to resolve it directly, for example by writing to the committee or submitting a motion. If that does not work, the Office of the Commissioner for Body Corporate and Community Management offers conciliation and adjudication. See resolving body corporate disputes.
Frequently asked questions
How do I find out which regulation module applies to my scheme?
It is stated in your scheme’s community management statement, which can be searched through Titles Queensland. We can also tell you for schemes we manage.
When are my levies due?
Due dates are set at the AGM and printed on your levy notice, which you receive at least 30 days before each due date.
Sources
- Owner's contributions (Queensland Government)
- Body corporate maintenance (Queensland Government)
- Building format plan maintenance (Queensland Government)
- Standard format plan maintenance (Queensland Government)
- Building insurance and valuation (Queensland Government)
- Holding an annual general meeting (Queensland Government)
- Self resolution for disputes (Queensland Government)
Checked 22 October 2026. The law and official guidance change, so check the current source before relying on it. This page is general information about Queensland body corporate law, not legal advice. For advice about your situation, speak with a lawyer.